TOUR INCLUDED

• Shuttle bus during the trip ( Ford Transit, New County…)
• English speaking guide ( at least 5 years of experience)
• A bottle of water
• Entrance tickets
• Vietnamese lunch (can see menu)

TOUR EXCLUDED

• Drink for lunch
• Tips for tourguide& driver
• Personal expenses or any thing not mentioned above

CHILDREN POLICY

•     Free of charge for infant (below 5-year-old), other expense pay by parents
•     Children from 1m to under 1,2m are charged 50%
•     Children over 1,2m (1,2 meter) are charged as adults
•     Two adults bring 2 children, The 2nd child will be charged 100% adult ticket
•     Children 50% have one private seat and 1 mineral water as adults

SPECIAL NOTES:

• Should bring the necessary things such as : cash, cellphone or camara, raincoat/ umbrella ,sun block …( depending on the weather)
• Option Cyclo Ride/ Puppet Show will be done in the end of the tour.
• Tour may finish a bit earlier or later in some cases
• The order of the itinerary can be changed depending on our guide’s arrangement
• Children under 3 years old are not allowed to get inside Ho Chi Minh Mausoleum
• Ho Chi Minh Mausoleum closed on Monday and Friday morning. And closes from 5th Sep to 31st October
• The itinerary can be changed due to weather...
• Special request (diet or vegetarian …) should be sent before your departure date.
• Water Puppet show for Deluxe option only.. Then the tour will finish around 17h00 - 17h30.
• Bat Trang pottery village will be visited on Mon, Wed & Fri (without Ethnology Museum). Ethnology Museum will be visited on Sun, Tue, Thu & Sat (without Bat Trang pottery village).
• Surcharge 5usd/pax if travel date falls on Lunar New Year (30 Dec, 1 - 3 Jan according to Lunar Calendar)

Inclusive services:

• Welcome drink on board
• Complimentary Water in the Cabin
• Accommodation on board: Safe ensuite cabin with A/C, hot water
• Meals as indicated (B=Breakfast, L=Lunch, D=Diner)
• Cooking Class Demonstration
• Happy Hours,
• Tai Chi lesson Entrance fees.
• English-speaking guide.
• Kayaking, Cave visiting
• Entrance fee and Halong bay overnight fee.

Exclusive services:

• Transfer to and from Halong Bay a big coach (optional). If it is included: free pickup will be offered at your hotel which is located in Hanoi's old quarters (8.00-8.45) or at Hanoi Opera House at 8.45.  If you are in Halong, please be ready at Tuan Chau harbor, gate 26 before 12.15.
• Beverages Airfare,
• VISA arrangements Beauty Spa Services & Massage
• Travel insurance
• Tips and other personal services.
• Any fee for emergency case.
• All other services not mentioned in the Inclusions

Children policies:

• A group with 2 adults and 1 child: the child under 5 years old is FOC, sharing a bed with parents.
• A group with 2 adults & children: One child under 5 years old is FOC, and the other children under 5 years old are charged at 75% based on the adult rate, sharing a bed with parents.
• Children from 5 to under 9 years old are charged at 75% based on the adult rate, sharing a bed with parents.
• Children from 9 years old are charged at 100% based on adult rates, sharing a bed with parents.
• 100% adult ticket will be charged for 2nd child

Notes and Other Policy:

• Cruise itinerary and schedule are subject to change due to weather, tide levels, and operating conditions. Swimming or kayaking excursions may be canceled due to poor weather. Unused services are not subject to a refund.
• Please send us all data information 1 day before check-in. You may fill out the form at: https://halongroyalpalacecruise.com/data or send us your passport photos. 
• In case of bad weather (the boat is not allowed to push off or not allowed to overnight in the sea), please choose of the below options: 1- Staying at the hotel (first night in Halong Bay - 4* superior) - Tour cost is not changed. (hotel expenses will be covered by the organizing company). 2- Back to Hanoi on the first day - Tour cost is charged as one of Halong Bay's one-day trips.
• All rates are in US$ per person.
• In case guests require a shuttle bus, please note that pick-up time will be around 7.45 am to 8.30 am. After 8.30 am, guests are advised to arrange their car to Halong Bay
• Our boarding time is between 12:00 pm to 12:30 pm at NO.26 TUAN CHAU PORT, TUAN CHAU ISLAND. After 12:45 pm, guests are considered as No-shows and pay a 100% penalty tour charge
• Kindly provide us with full guest’s passport information at least 02 days before cruise departure. Any cases of late or wrong information provided may lead to the delay or even the rejection of the guest check-in
• Meals on board are fusion: Vietnamese, seafood menu... Guests should advise of vegetarian or allergic foods at least one (1) day before the cruise date. Alternity foods will be prepared
• Surcharge 10usd/pax if the travel date is during the Lunar New Year period
• Tourists should bring sneakers, lotion, shadow glasses, swimsuits, and hats throughout the cruise Halong Bay Tours package to ensure their health. Special visitors should be followed the tour guide's arrangement and rules of the landscape. 

Inclusive services:

• Welcome drink on board
• Complimentary Water in the Cabin
• Accommodation on board: Safe ensuite cabin with A/C, hot water
• Meals as indicated (B=Breakfast, L=Lunch, D=Diner)
• Cooking Class Demonstration
• Happy Hours,
• Tai Chi lesson Entrance fees.
• English-speaking guide.
• Kayaking, Cave visiting
• Entrance fee and Halong bay overnight fee.

Exclusive services:

• Transfer to and from Halong Bay a big coach (optional). If it is included: free pickup will be offered at your hotel which is located in Hanoi's old quarters (8.00-8.45) or at Hanoi Opera House at 8.45.  If you are in Halong, please be ready at Tuan Chau harbor, gate 26 before 12.15.
• Beverages Airfare,
• VISA arrangements Beauty Spa Services & Massage
• Travel insurance
• Tips and other personal services.
• Any fee for emergency case.
• All other services not mentioned in the Inclusions

Children policies:

• A group with 2 adults and 1 child: the child under 5 years old is FOC, sharing a bed with parents.
• A group with 2 adults & children: One child under 5 years old is FOC, and the other children under 5 years old are charged at 75% based on the adult rate, sharing a bed with parents.
• Children from 5 to under 9 years old are charged at 75% based on the adult rate, sharing a bed with parents.
• Children from 9 years old are charged at 100% based on adult rates, sharing a bed with parents.
• 100% adult ticket will be charged for 2nd child

Notes and Other Policy:

• Cruise itinerary and schedule are subject to change due to weather, tide levels, and operating conditions. Swimming or kayaking excursions may be canceled due to poor weather. Unused services are not subject to a refund.
• Please send us all data information 1 day before check-in. You may fill out the form at: https://halongroyalpalacecruise.com/data or send us your passport photos. 
• In case of bad weather (the boat is not allowed to push off or not allowed to overnight in the sea), please choose of the below options: 1- Staying at the hotel (first night in Halong Bay - 4* superior) - Tour cost is not changed. (hotel expenses will be covered by the organizing company). 2- Back to Hanoi on the first day - Tour cost is charged as one of Halong Bay's one-day trips.
• All rates are in US$ per person.
• In case guests require a shuttle bus, please note that pick-up time will be around 7.45 am to 8.30 am. After 8.30 am, guests are advised to arrange their car to Halong Bay
• Our boarding time is between 12:00 pm to 12:30 pm at NO.26 TUAN CHAU PORT, TUAN CHAU ISLAND. After 12:45 pm, guests are considered as No-shows and pay a 100% penalty tour charge
• Kindly provide us with full guest’s passport information at least 02 days before cruise departure. Any cases of late or wrong information provided may lead to the delay or even the rejection of the guest check-in
• Meals on board are fusion: Vietnamese, seafood menu... Guests should advise of vegetarian or allergic foods at least one (1) day before the cruise date. Alternity foods will be prepared
• Surcharge 10usd/pax if the travel date is during the Lunar New Year period
• Tourists should bring sneakers, lotion, shadow glasses, swimsuits, and hats throughout the cruise Halong Bay Tours package to ensure their health. Special visitors should be followed the tour guide's arrangement and rules of the landscape. 

Extra for Limousin bus : USD 12/ per/ oneway
for night train sleeper : USD 15/ per/one way.

Included:

• New shuttle bus with AC for Hanoi - Sapa - Hanoi
• Free pick up in Hanoi Old Quarter
• Modern bus in Sapa with experienced drivers
• English local guide escorted in Sapa
• Meals per itinerary
• Admission fee as itinerary
• Superior room in a sapa hotel or similar on twin sharing basis

Excluded:

• Beverages
• Single supplement
• Others not clearly mentioned above

Children rates:

• Free of charge for children under 4 years sharing a bed with parents.
• Surcharge 75% rate of adult for children (5-8 years) sharing a bed with parents.
• Over 9 years is adult’s rate
• A couple travels with 2chidrend. The 2nd Child will be charged 100% adults ticket\

Surcharge:

• Quote price is applied for the booking of a group of 2 up
• The quoted price is not applied for the tour departs on: Christmas Day (24th-26th Dec), Eva New Year (31st Dec, 1st Jan),
• Lunar New Year, Liberty Day (30th Apr), Labor Day (1st May), Independence Day (2nd Sep)
• Surcharge US$30/pax for those booking departs on Holiday/ High Peak Period as mentioned above

Note:

• In day 2, if you do not want to attend the short trek– Lao Chai – Ta Van, our tour leader will help you visit another place. All tickets and transportation fees are paid by you.
• Old people should not attend the long trek (9 km) due to its challenge and danger in case of rain
• Handicapped people and children under 6 years old shouldn’t attend trekking
• The thing to bring:
• Warm clothes, scarf, hat, cap because the weather in Sapa is pretty unpredictable. It is normally cold in September, October,
• November, December, January, February, and March
• Due to the altitude of Sapa, it is sometimes foggy in December, January, February and March.
• Trekking shoes, sunglasses, sun cream, insect repellent are also necessary. You should take cash with you in Vietnam Dong because the banking system in Sapa sometimes doesn’t function well. US Dollar, Euro, Australian Dollar are accepted in Sapa.
  You should take medicine with you although there are some chemist’s shops in Sapa in case you get sick.

Extra for Limousin bus : USD 12/ per/ oneway
for night train sleeper : USD 15/ per/one way.

Included:

• New shuttle bus with AC for Hanoi - Sapa - Hanoi
• Free pick up in Hanoi Old Quarter
• Modern bus in Sapa with experienced drivers
• English local guide escorted in Sapa
• Meals per itinerary
• Admission fee as itinerary
• Superior room in a sapa hotel or similar on twin sharing basis

Excluded:

• Beverages
• Single supplement
• Others not clearly mentioned above

Children rates:

• Free of charge for children under 4 years sharing a bed with parents.
• Surcharge 75% rate of adult for children (5-8 years) sharing a bed with parents.
• Over 9 years is adult’s rate
• A couple travels with 2chidrend. The 2nd Child will be charged 100% adults ticket\

Surcharge:

• Quote price is applied for the booking of a group of 2 up
• The quoted price is not applied for the tour departs on: Christmas Day (24th-26th Dec), Eva New Year (31st Dec, 1st Jan),
• Lunar New Year, Liberty Day (30th Apr), Labor Day (1st May), Independence Day (2nd Sep)
• Surcharge US$30/pax for those booking departs on Holiday/ High Peak Period as mentioned above

Note:

• In day 2, if you do not want to attend the short trek– Lao Chai – Ta Van, our tour leader will help you visit another place. All tickets and transportation fees are paid by you.
• Old people should not attend the long trek (9 km) due to its challenge and danger in case of rain
• Handicapped people and children under 6 years old shouldn’t attend trekking
• The thing to bring:
• Warm clothes, scarf, hat, cap because the weather in Sapa is pretty unpredictable. It is normally cold in September, October,
• November, December, January, February, and March
• Due to the altitude of Sapa, it is sometimes foggy in December, January, February and March.
• Trekking shoes, sunglasses, sun cream, insect repellent are also necessary. You should take cash with you in Vietnam Dong because the banking system in Sapa sometimes doesn’t function well. US Dollar, Euro, Australian Dollar are accepted in Sapa.
  You should take medicine with you although there are some chemist’s shops in Sapa in case you get sick.

The price is net, including all tax and toll fees. (You do not have to pay any extra) The price can not be applied on Lunar New Year, Liberty Day (30 Apr), Labour Day (1 May), Independence Day (2nd Sep) … It may be increased from 15-30% (kindly contact for more detail)
Kindly inform us clearly your name which you want to be displayed on the pickup board. Mininum 2 people is required to book this service