Another spirit of this name: Before providing guests warm services, staff should regard themselves as Brothers & Sisters, getting along together even more than family members, they should be happy before delivering “happy services” to guests. When guests are Comfortable Like Home (our slogan), they will see hotel staff as Brothers & Sisters. So that, guests and staff of hotel will have friendly sentiments. It’s not only a stay, you will feel like you are visiting and living in a friend’s home and hotel staff is like your brothers & sisters in your family.
Being a friendly hotel and making guests truly comfortable when staying in our home is the core value that we will remain forever in our services.
• Tour program to all parts of Vietnam by air or land transportation.
• Tickets bookings.
• Airport pick up/transfer.
• Car/motorbike/bike rental
• Concierge
• Money exchange
• Laundry & dry cleaning
• Visa arrangements
• 24 security and services assistance
• Medical center or Doctor on call
• Wireless / Cable Internet access
• Car hire service desk
• Porter
• Tourist information desk
• Travel agent services
• Computer hire facilities
• Copy/print service available
• Fax machine
40 guest rooms categorized into Classic,Deluxe Classic & Deluxe Lake View combining a traditional-style décor and modern facilities with high ceilings, and large bay windows with spectacular views of West Lake & Truc Bach Lake or Red River give each room a warm, comfortable feeling. The Deluxe Lake View offer magnificent views of the lakes & river and enjoy the added comforts, designed to help you relax.
• Lake View / City View Room
• FREE Internet use in All Guest Rooms
• FREE Wifi Internet in Top Lounge, Lobby & Meeting Room
• Elevator
• Welcome Fruit Basket & Flowers
• In-Room Safety Box
• Bathroom with Bath-tub
• Bathroom Amenities
• Satellite / Cable TV Channels
• Telephone - International Direct Dialing
• 02 Bottles of mineral water daily
• Room Service Menu
• Wake-up Call Service
• Slippers
• Mini Bar
• Individual Aircon & Temp Control
• Daily Vietnam News in Restaurant & Lobby
• Working Desk
• Coffee and Tea making facilities
• Rollaway Beds
• Smoke Detectors in Room
• Hairdryer
• Double-glazed windows
A 12 storeys hotel overlooking the West Lake & Truc Bach Lakes (the 2 biggest lakes in town) & Red River offering you a picturesque view from Top Lounge or rooms of hotel. A short drive of 5 minutes to the commercial and cultural centre of Hanoi and 40 min from the Noi Bai International Airport. 40 rooms, Western & Vietnamese cuisine on Top of hotel offer you daily Buffet Breakfast, selection of Room Service or A la cart menus. Meeting rooms for up to 50 people. High speed Internet in every room (Cable Connection) & Wifi in Restaurant, Lobby & Meeting Room is offered all FREE.
All rates are in USD, included buffet breakfast, 10% VAT & 5% service charges.
Free of charge for children under 12 years sharing bed with parents bed but surcharge breakfast for children from 6-12 years: US$ 5.00/child/day.
Extra bed adds US$ 15.00/person/night
Airport transfer: US$ 19.00/one way/a private 4 seats car.
Check-in time at 14:00 or sooner, Check-out time at 12:00.
* These rates will available if you make booking and pay via Vietnam Opentour only.
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